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The role of marketing in business growth: where is the misalignment? 

Marketing has never had such a large budget, so much data, and so much technology at its disposal, and yet it remains outside the decision-making process for growth. The problem isn't a lack of competence. It's how the department has been positioned within the company. 

There's an unsettling contradiction at the heart of marketing today. Never before has so much been invested in performance, martech, and content. Never before has so much data been produced about consumer behavior. And yet, when the conversation shifts from media channels to business direction – which market to enter, which category to create, where to invest the next capital cycle – marketing is rarely in the room. That's the question this article aims to provoke: if the strategic marketing Although officially recognized as essential by leadership, why does he remain detached from the decisions that define the company's growth? 

The most comfortable answer is to say that the problem is one of resources or market maturity. The most honest answer is that the problem is structural: marketing has often been positioned as an execution function, not as part of the company's decision-making system. This misalignment has a name, there is data to support it, and there is a way to correct it. Let's take it step by step. 

The gap between marketing and leadership. 

The 34th edition of The CMO Survey, A study conducted by Professor Christine Moorman of Duke University's Fuqua School of Business, in partnership with Deloitte and the American Marketing Association, presents data that aptly summarizes this misalignment: even with the expansion of marketing's role within companies over the past five years, the area formally leads revenue growth in only 32% of companies, and leads the innovation agenda in only 26% of them. In other words, even in organizations where growth, innovation, and profitability are consensus priorities among marketing and other leadership, marketing is not, in practice, in command of these areas in most companies. As Moorman herself summarized, "marketing's seat at the table still needs to be earned.". 

The same survey reveals another telling symptom: the main challenge cited by marketing leaders is not creativity, technology, or talent, but rather "demonstrating the impact of marketing on the company's financial results." In other words, the area knows it needs to prove its value in business terms, but still predominantly speaks the language of channels, reach, and engagement, while CFOs and CEOs are increasingly demanding results in revenue, margin, and return on invested capital. According to the same study, the pressure from CFOs on marketing rose to 631% of cases, a significant jump compared to the previous year. 

This gap isn't about incompetence on the part of those leading marketing today. It's about a mismatch in language and mandate: company leadership thinks about capital allocation, portfolio, and competitive advantage; marketing, in most organizations, is still called upon after these decisions have already been made, to communicate them, not to inform about them. 

Operation vs. strategy 

There is a fundamental difference between operational marketing and strategic marketing, And most companies, without realizing it, organize their marketing area entirely on the operational side of that line. Operational marketing asks, "Which campaign do we launch, on which channel, with what budget?" Strategic marketing asks, "What differentiation does this company need to build in the market to grow defensibly, and how does each product, channel, and communication decision build that differentiation over time?". 

The problem is that the traditional work model—first defining the corporate strategy, then the brand strategy, and then marketing "comes down" to execute campaigns—presupposes a world that no longer exists. In an environment of constant transformation, waiting for the complete strategy-before-execution sequence means arriving too late. At Anacouto, we call this alternative way of operating... on-the-go strategyThe idea is that strategy and execution are no longer two phases separated by a formal deliverable, but a continuous process in which the company is already solving, testing, and adjusting while the strategy is being consolidated—not despite the strategy, but because it is clear enough to allow for it. 

This model only works, however, if a prerequisite exists: a very strong alignment between what marketing uses as differentiation for the customer and the company's corporate strategy. Without this foundation, "solving problems" quickly is not agility, it's dispersion. Each tactical decision, made under time pressure, pulls the brand in a different direction because there is no common strategic territory guiding the choices. This is precisely why so many companies confuse speed of execution with strategy: execution is fast, but it's solving disconnected problems, and the company continues to react instead of growing in a focused way. 

How to amplify impact 

Expanding the impact of marketing within the company isn't about asking for more budget or more seats on committees; it's about changing the type of conversation the department proposes. 

The first step is to migrate from channel vocabulary to business vocabulary. This means reporting impact in terms of share, margin, lifetime value, and sustainable competitive advantage, not just reach, clicks, or engagement. It is this shift in language that gives the CFO and CEO a concrete reason to treat marketing as a strategic stakeholder, not as a cost center. 

The second is to treat brand differentiation as a strategic corporate asset, not as a campaign deliverable. When the differentiation proposition used for the customer originates within the corporate strategy and is not created in isolation by the communications team after business decisions have already been made, marketing ceases to be a translator of others' decisions and becomes a co-author of them. 

The third is to institutionalize the on-the-go strategy as a way of working. This requires marketing leadership to participate in forums where corporate strategy is discussed, not to validate it afterward, but to contribute while it is still being formed. A company where marketing only appears in the communication phase of the strategy will continue to treat the area as an operation, no matter how good the execution is. 

Paths to repositioning 

Repositioning marketing as a strategic area within a company doesn't happen overnight; it requires a change in practice on at least three fronts. 

1. Metric: As long as marketing success is measured solely by media and conversion metrics, the area will continue to be evaluated and treated as an execution function. Metrics such as brand strength, preference, and willingness to pay more need to be included in the same results-oriented framework used to evaluate any other area of the business. 

2nd term: Strategic marketing demands that area leadership have an active voice in portfolio, pricing, and expansion decisions, not just in communicating those decisions after they've been made. This is an organizational choice, not a natural achievement of time. 

3. Integration between branding strategy and corporate strategy.. When brand strategy is genuinely aligned with corporate strategy, and is not a visual identity exercise disconnected from where the company wants to go, the differentiation that marketing builds for the customer ceases to be an embellishment on the business and becomes its engine. It is this integration that makes the business truly take off: not the sum of well-executed campaigns, but the coherence between what the company decides to be, at the corporate level, and what the market perceives of it, at the brand level. 

This article invites you to stop asking how to make marketing produce more campaigns and start asking if marketing is sitting where growth decisions are made. Companies that resolve this misalignment have a corporate strategy that executes faster because brand and business are already speaking the same language even before execution begins. 

Does your marketing leadership participate in the company's strategic conversation, or do they only receive a ready-made strategy to communicate? 

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